Frequently Ask Questions

We strive to deliver all the orders on time. However, several factors could cause a delay in your order. For example, bad weather, port congestion, and most recently, covid-19 have caused serious shipment delays. However, most of our deliveries are made on time and if there’s a possibility of delay, we’ll update you via email.

We will always send you a confirmation email after receiving your order. If you feel like the email hasn’t reached you, please look into other folders of your email.

If you are having troubles utilizing your discount code, please create an account on the site and stay logged in for it to work.

Our head office is located in this location.

Currently, we do not ship internationally and do not accept international credit cards.

We accept payments via following options:
• American Express
• Master Card
• Visa
• Discover
• PayPal

Normally, it takes us 4-5 working days to deliver an order. If the circumstances are not in our favor, then it may take us longer. However, we will inform you about the delay via email.

No, we do not offer the option of changing an order. Once we receive an order, we begin processing it right away due to which changing an order is not possible.

Yes, we accept returns if they are made within 30 days of shipment. However, the item must be unused/intact for it to be returnable